Refund Policy

Returns:

• Cincinnati Barber Supply will accept returns within 30 days from date of purchase on all merchandise in original package and in resalable condition only.
• Please email us at [email protected] to obtain Return Authorization or make a return for orders placed on cincinnati-barber-supply.shoplightspeed.com (our website).  Any packages received without an RMA will be refused and returned at customer expense.
• To receive full credit for defective/dissatisfied merchandise must be returned in the original package with freight prepaid to Cincinnati Barber Supply.
• Restocking charges, up to and including 20%, may be applied for returns beyond 30 days from date of purchase and/or product deemed not resalable.
• All shortages and/or damages must be reported within 10 days of purchase.
• Cincinnati Barber Supply reserves the right to apply restocking fees and any applicable shipping charges on all returns or refused orders.

Prices are subject to change without notice. We reserve the right to limit quantities and are not responsible for print/description errors.

Some images may or may not be representative of the actual product and may not reflect the look or size of the product offered.

No reproduction by any means is allowed without written permission of Cincinnati Barber Supply.

This site is owned and operated by Cincinnati Barber Supply.

We only collect information entered into our shopping cart by our on-line customers. We do not attempt to collect personal information from our website users in any other way.

We collect the following information in our shopping cart:

• Customer name
• E-mail address and phone number
• Shipping and billing address
• Items purchased, sales tax and shipping charge

We use your e-mail address to keep you informed on the status of your order. We request your phone number in case we encounter problems processing your order – we will not normally call you. Your feedback and comments are optional. All other information collected is needed to process your shopping transaction.

We use a temporary cookie stored on your computer to accumulate the contents of your shopping cart. This cookie is removed from your computer when you checkout or terminate your on-line session. We do not attempt to permanently store any information on your computer system.

We consider all information provided to us by our customers to be both private and confidential. We will not provide this information to third parties without your expressed permission.

We will, however, cooperate fully with Law Enforcement, US Government, or similar agencies who can demonstrate a clear legal requirement on our part to disclose information.

Any future changes to this policy will be posted on this web page under the heading “Privacy Policy “. If you need further information, please contact us.

Return Address:  Cincinnati Barber Supply, 1623 Dalton Avenue, PO Box 14641, Cincinnati, OH 45250.